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9_18_CSTG_AI Trade Talk Michelle Myers.mp3
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<aside> ✂️ Episode Title: AI + Humans for a Call Center | AI Trade Talk | Brad Scruggs | Michelle Myers
☎️ Missed calls = missed opportunities. But what if AI could change that game forever?
Brad sits down with Michelle Myers, co-founder of Pink Callers, to uncover how she’s reinventing the call center experience for home service businesses. From dedicated CSRs who feel like part of your team, to after-hours support that actually works, Pink Callers is flipping the script on traditional answering services.
Michelle doesn’t shy away from the hot topic: AI. She shares how tools like Zyratalk, Dialpad, and Motion aren’t here to replace people, but to supercharge them. We’re talking about CSRs who go from answering phones to managing AI agents, multiplying their value and their paychecks 💡
Tune in for a fun, insightful, and practical conversation that will leave you rethinking what’s possible for your business, and your team.
Additional Resources:
Connect with Michelle on LinkedIn
Learn more about Pink Callers
Ready to Chat Smarter? Grab Your Free ZyraTalk Demo!
Learn more about Zyratalk
Join The ARENA - a CSTG Community (powered by our media partner, PeopleForward Network)
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Learn more about PeopleForward Network
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