You should be able to get SEVERAL meaningful marketing touches with assets from this episode kit. Look for suggestions and tips on how to use and maximize each section.
Click ⬆️ to listen to the final audio; this is NOT a link to the episode on a podcast directory
If you have a website page sharing your podcast, copy/paste this link ⬇️to add this episode
Copy/paste: <iframe title="Embed Player" src="https://play.libsyn.com/embed/episode/id/31843667/height/192/theme/modern/size/large/thumbnail/yes/custom-color/fafafa/time-start/00:00:00/playlist-height/200/direction/backward/download/yes/font-color/0e3357" height="192" width="100%" scrolling="no" allowfullscreen="" webkitallowfullscreen="true" mozallowfullscreen="true" oallowfullscreen="true" msallowfullscreen="true" style="border: none;"></iframe>
General notes about the episode; most information is listed on directories (Apple, Spotify, etc.)
💡 Use show notes to describe key points in social posts, in emails, and anywhere you promote
<aside> ✂️ **Episode Title: CSTG 174: The Power of Mindset and Continuous Training in the HVAC Industry with Joe Crisara
Episode Description:
I**n this episode, host Chad Perterman welcomes HVAC industry veteran Joe Crisara. With 47 years of experience in HVAC, plumbing, and electrical services, Joe brings a wealth of knowledge and actionable insights.
Key topics include the transformative power of mindset in business, the necessity of eliminating ineffective practices, and the importance of prioritizing people over things in in-home service experiences.
Learn about Joe's bestselling book, "Service MVP," which serves as an essential playbook for service managers and customer service personnel. The book covers vital subjects such as client connection, system diagnosis, and project management, and it has already impacted over 5,000 professionals. They also discuss the comprehensive coaching programs offered by Service MVP, which have benefited over 33,000 companies across various industries.
This episode is a treasure trove of advice for anyone looking to grow their business through continuous learning, effective training, and a people-first approach.
Additional Resources Chad on LinkedIn Chad Peterman | CEO | Author Peterman Brothers Website Joe Crisara on LinkedIn Service MVP Book Service MVP coaching More on PeopleForward Network Follow PeopleForward Network on LinkedIn
Key Takeaways:
Things to listen for:
05:14 Sales and service success through effective systems.
07:55 Removing what doesn't work leads to improvement.
11:58 Inquire about needs and focus on relationships.
13:09 Emphasize care for results in customer interactions.
16:35 Importance of caring in recruiting and retention.
19:46 Teaching led to success and company sale.
23:41 Weekly coaching meetings advance skills, like university.
28:06 Training goes beyond basic tools and tasks.
31:41 Emphasize learning, training, and serving for success.
33:01 Evolution of technicians to maintain high standards.
</aside>
📖 Include the episode transcript on your podcast web page (if applicable) to add great SEO
💡 Use the transcript to easily create a blog post 🚨 Transcripts are AI generated - please edit for grammar and context